Can I return opened products?
For hygiene reasons, all items must be returned in their original, unopened packaging with seals intact.
We’re unable to refund or exchange opened products. This includes glues and liquids, which are non-returnable once purchased.
Can I cancel or amend my order?
As soon as you place your order, we start processing it so it can reach you as quickly as possible! Because of this, we’re unable to make changes to the order, including address updates or cancellations.If needed, you can place a new order or return any items you no longer want.
What Courses do you offer?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s
What if my order is damaged or faulty?
our order arrives damaged or faulty, please let us know within 28 days of receiving it. We’ll provide a return label and once we’ve checked the item, we’ll either send a replacement or issue a refund.
How long does it take for a response?
We aim to respond as quickly as possible. However please allow up to 48hours for a reply, and note that our customer service team is unavailable on weekends.
What payment methods do you accept?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s
Can I return opened products?
For hygiene reasons, all items must be returned in their original, unopened packaging with seals intact.
We’re unable to refund or exchange opened products. This includes glues and liquids, which are non-returnable once purchased.
What if my order is damaged or faulty?
our order arrives damaged or faulty, please let us know within 28 days of receiving it. We’ll provide a return label and once we’ve checked the item, we’ll either send a replacement or issue a refund.
Can I cancel or amend my order?
As soon as you place your order, we start processing it so it can reach you as quickly as possible! Because of this, we’re unable to make changes to the order, including address updates or cancellations.If needed, you can place a new order or return any items you no longer want.
How long does it take for a response?
We aim to respond as quickly as possible. However please allow up to 48hours for a reply, and note that our customer service team is unavailable on weekends.
What Courses do you offer?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s
What payment methods do you accept?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s
Need a helping hand?
Whether you have a question about our lash products, upcoming masterclasses, or your order, our team is here to help.
Get in touch with us at info@beautyallureaesthetics.com, and we'll respond as soon as possible. If your enquiry is about an order, please include your order number to help us assist you more efficiently.